This Privacy Policy describes how G3 Freight (ShipWithG3.com), located at 6500 University Ave, Windsor Heights, IA 50324, collects, uses, stores, protects, and shares personal information. By using www.shipwithg3.com or engaging with our services, you agree to this Privacy Policy.
- Information We Collect
We may collect information through website forms, SMS communication, phone calls, email, in-person interaction, or business operations. This includes:
1. Personal Contact Information
- Name
- Email address
- Phone number
- Address
- Company information
- Any information voluntarily submitted
2. Business, Operational, and Shipping Information
- Shipment details
- Origin and destination information
- Billing and payment data
- Business requirements and preferences
3. Automatically Collected Data
- IP address
- Browser type
- Device identifiers
- Time on site
- Pages visited
- Cookies and analytic data
4. Communication and Interaction Data
- SMS message logs
- Call logs and voicemail (if applicable)
- Email correspondence
- Lead and contractor communication
- Consent records and opt-in/opt-out history
- How We Use Your Information
G3 Freight uses the information collected for:
- Operational logistics
- Shipment updates and delivery communication
- Customer service and support
- Billing, invoicing, and verification
- CRM management
- Internal reporting and analytics
- Business operations and compliance
- Marketing and solicitation (see section below)
- Marketing, Solicitation, and Communication Consent
By providing your contact information, you consent to communication from G3 Freight including:
- Sales outreach
- Lead follow-up
- Email marketing campaigns
- Newsletters and service updates
- SMS marketing and promotional messages
- Automated communication sequences
- Retargeting and remarketing
- Promotional phone calls
- Contractor and partner communication
Your data may be added to CRM, marketing software, SMS platforms, and communication tools such as Twilio and 3CX.
- SMS and Voice Communication
We may send SMS and phone communications through platforms including Twilio and 3CX. These may include:
- Shipment notifications
- Delivery updates
- Account information
- Promotions or offers
- Lead follow-up
- Operational coordination
- Contractor communication
SMS Opt-Out
Reply STOP to opt out of marketing SMS. Transactional messages may still be sent where allowed by law.
Call Opt-Out
You may request removal from call lists at any time.
- Email Marketing and Opt-Out
Email content may include:
- Promotional materials
- Service updates
- Industry insights
- Newsletters
- Lead follow-up messages
You may opt out anytime via the “Unsubscribe” link or by contacting us.
- How We Share Information
We may share information with trusted partners, including:
- Carriers, drivers, and logistics partners
- SMS platforms (Twilio, 3CX)
- Marketing and CRM systems
- Payment processors
- Website and analytics providers
- IT, security, or compliance vendors
We do not sell your personal information.
- Data Protection and Security
We use administrative, physical, and technical safeguards to protect your information. While no method is 100% secure, we take reasonable precautions.
- Data Retention
Information is retained for:
- Service fulfillment
- Business operations
- Marketing
- Legal and regulatory obligations
- Record-keeping requirements
You may request deletion where legally allowed.
- Cookies and Tracking Technologies
We use cookies for functionality, analytics, personalization, and marketing. See our Cookie Policy for more details.
- Your Rights
Depending on your location, you may request to:
- Access your data
- Delete your data
- Correct your data
- Restrict processing
- Opt out of marketing
To submit a request, contact us below.
- Third-Party Websites
Our website may contain links to external sites not governed by this Privacy Policy.
- Changes to This Policy
We may update this Privacy Policy at any time. Updated versions will be posted on this page.
- Contact Information
For privacy questions or requests, contact:
G3 Freight
6500 University Ave
Windsor Heights, IA 50324
Email: info@shipwithg3.com
Phone: 515-416-9174
Website: www.shipwithg3.com
